Support Hours
Monday-Friday, excluding holidays.
- 7:00am – 7:00pm CT – MIP Fund Accounting, Grant Management, Freestone, netFORUM Enterprise & Pro
- 7:00am – 6:00pm CT – Fundraising
Support Phone Numbers
MIP Fund Accounting, Grant Management, Fundraising
- 800-945-3278 (Toll-free for US, Canada, Puerto Rico)
- 512-861-3278 (International)
netFORUM ENTERPRISE AND PRO
- 855-283-2872
FREESTONE
- 866-702-3278
Chat
Our Sales and Support Chat* service is open M-F 8am to 5pm CT excluding holidays.
*Support Chat is closed from 3pm to 4pm CT on Mondays for our department meetings.
Abila Company Holidays
Abila Customer Support will not be available on the following holidays:
- New Year’s Day (Monday, January 1, 2018)
- Memorial Day (Monday, May 28)
- Independence Day (Wednesday, July 4)
- Labor Day (Monday, September 3)
- Thanksgiving (Thursday, November 22)
- Day after Thanksgiving (Friday, November 23)
- Christmas Eve (Monday, December 24)
- Christmas (Tuesday, December 25)
- New Year’s Eve (Monday, December 31)
- New Year’s Day (Tuesday, January 1, 2019)
