Hours and Availability

Support Hours

Monday-Friday, excluding holidays.

  • 7:00am – 7:00pm CT – MIP Fund Accounting, Grant Management, Freestone, netFORUM Enterprise & Pro
  • 7:00am – 6:00pm CT – Fundraising

Support Phone Numbers

    MIP Fund Accounting, Grant Management, Fundraising

  • 800-945-3278 (Toll-free for US, Canada, Puerto Rico)
  • 512-861-3278 (International)

    netFORUM ENTERPRISE AND PRO

  • 855-283-2872

    FREESTONE

  • 866-702-3278

Chat

netFORUM PRO is no longer supported thru Chat. Please contact Support via theSupport Portal or by phone.

Abila Company Holidays

Abila Customer Support will not be available on the following holidays:

  • New Year’s Day (Monday, January 1, 2019)
  • Memorial Day (Monday, May 27)
  • Independence Day (Thursday, July 4)
  • Labor Day (Monday, September 2)
  • Thanksgiving (Thursday, November 22)
  • Day after Thanksgiving (Friday, November 22)
  • Christmas Eve (Tuesday, December 24)
  • Christmas (Wednesday, December 25)
  • New Year’s Eve (Tuesday, December 31)
  • New Year’s Day (Wednesday, January 1, 2020)