YOUR TEAM FOR IMPLEMENTATION SUCCESS
Success with your selected software is about more than product functionality. You want confidence that the solution you’ve chosen will be successful at launch and in the long-term. With over 6,000 clients implemented as well as partners and teams with decades of experience, Community Brands Client Services team and partner network are prepared to guide you every step of the way. From kick-off to user testing, to go live and beyond, we are singularly focused on insuring your success at launch, as well as in the years to come.
EXPERIENCE AND LEADERSHIP
Community Brands internal and partner teams consist of seasoned project managers, business analysts, technical developers and trainers who have guided clients like you through numerous software implementations. Whether you’ve selected our fund accounting solution or an association membership system, our implementation processes draw from more than 20 years of industry experience, with proven best practices to make sure you and your stakeholders are prepared and ready to take the helm.
WHAT IS INCLUDED IN IMPLEMENTATION SERVICES
Working with our sales team, our Client Services or partner implementation team will prescribe an approach that’s right for you. Depending on the solution you’ve selected and your unique requirements, your implementation may require one or more of following:
Our experienced project managers walk alongside you to champion your implementation success, coordinating the entire project and serving as your primary point of contact. Our project managers consistently receive high marks from our clients; many are trained by the Project Management Institute (PMI) which helps them deliver your project on time and on budget.
No matter what system currently holds your data, we make sure your data is converted seamlessly into your new Community Brands product. Our Data Conversion team works closely with you to map your data into the appropriate tables, and successfully import into your new software. Our processes are developed to automate the conversion process as much data as possible, minimizing manual entries.
CUSTOM REPORT DEVELOPMENT
In addition to the reports that come standard within all of our Community Brands software products, we can also modify or create reports to help your organization get exactly what it needs.
DEVELOPING STANDARD OPERATING PROCEDURES
To maximize your investment, take advantage of our years of software experience and industry. We can help define your standard operating procedures (SOPs) and merge your business practices with Community Brands software solutions.
SOFTWARE INTEGRATION SERVICES
Our team of experienced consultants provide both custom and standard integrations with your other systems of record to provide seamless data transfer and best-of-breed functionality.