Abila Launches New Customer Community Powered By Higher Logic

Clean, modern interface; powerful search capabilities; and responsive design help customers support each other and quickly find answers, share ideas.

April 11, 2017 – AUSTIN, TexasAbila, the leading provider of software and services to associations, nonprofits, and government entities, announced at their Annual User and Developer Conference (#AUDC2017) the launch of its all new customer Community powered by Higher Logic. The new community provides a fresh, clean and modern interface that is easily navigable and searchable from any device at any time. The Community provides a home for conversations around all products and solutions in the Abila portfolio, allowing customers to engage each other and Abila staff to quickly and easily find solutions to common problems and new ideas for achieving success.

“Our customers are at the heart of everything we do,” said Jessica Lane, director of client success for Abila. “The Community provides a common ground for collaboration, conversation and discussion that will help our customers get the most out of every product. It’s been great leveraging the knowledge and expertise of Higher Logic to build this customer Community from the ground up to give our customers another powerful and essential tool help them succeed.”

Key Attributes of the Community Include:

  • Modern User Interface: The new community has a clean, refined user interface that makes navigation and engagement intuitive and simple.
  • Powerful Search: Search capabilities and functionality make it easy for customers to connect with other customers or find discussions on topics of interest.
  • Responsive Design: An optimized mobile experience from any device at any time helps customers find the answers they need when they need it wherever they are.
  • Consistent Experience: For customers that use multiple products, the experience will be seamless and consistent across all product and solution communities.

“We’re excited to partner with Abila to improve customer experience by providing greater opportunity for engagement with customers and partners,” said Rob Wenger, CEO of Higher Logic. “Our success means helping businesses and organizations achieve deeper levels of engagement by increasing participation, developing strong, loyal evangelists, and putting the customers’ experience first.”

About Higher Logic

Higher Logic is an industry leader in cloud-based community platforms. Organizations worldwide use Higher Logic to bring people all together by giving their community a home where they can interact, share ideas, answer questions and stay connected. Our goal is to help your organization with deeper engagement and meaningful interactions for your members, customers and prospects. Everything we do – the tools and features in our software, our services, partnerships, best practices – drives our ultimate goal of making your organization successful. Learn more at www.higherlogic.com.

About Abila

Abila is the leading provider of software and services to associations and nonprofit organizations that help them use data and personal insight to improve financial and strategic decision making, enhance member and donor engagement and value, operate more efficiently and effectively, and increase revenue to better activate their mission. Abila combines decades of industry experience with technology know-how to serve nearly 8,000 clients across North America. For more information, please visit www.abila.com. To subscribe to the Abila blog, visit Forward Together.

Media Contact:
Andy Prince