We realize that implementing a new system is a significant undertaking for your organization. That's why Abila's philosophy is all about partnership. We're committed to walking beside you and driving you toward your end goal - your success.
With experienced project managers, business analysts, technical developers and trainers, our Professional Services team focuses configuration and implementation around your organization's unique priorities while providing one-on-one support for staff at all levels. We've built our implementation process upon more than 16 years of industry experience, with proven best practices ensuring that your system is launched when you need it, how you need it.
Here's a quick rundown of the implementation services we offer:
System Requirements Analysis (SRA) - The SRA phase ensures that we match our technology to your organization's association management software needs. By capturing our understanding of your business processes and system requirements, the SRA serves as the blueprint for guiding implementation. Everything is collaborative and communicated through an online program known as Implementation Central. This provides you with real-time, interactive oversight of your project.
Project Management - Our experienced project managers walk alongside you to champion your implementation success, coordinating the entire project and serving as your primary point of contact. The team consistently receives high marks from our customers, and many of our project managers are PMP credentialed-which means they're trained and certified to deliver your project on time and on budget.
Data Conversion - No matter what system currently holds your data, we make sure your data is converted seamlessly into netFORUM Enterprise. Our Data Conversion team works closely with you to map your data into netFORUM tables, and our technical experts can also help with data cleansing, de-duping and address verification if needed.
Members-only and e-Commerce Setup - From product sales to event registrations and membership renewals, we make your life easier by setting up options for member self-service - empowering your members and saving staff time.
Custom Report Development - In addition to the nearly 300 reports that come standard with netFORUM Enterprise, we can also modify or create reports to help your organization get exactly what it needs.
Custom Development - We try to keep you close to baseline, making use of the system and upgrades as cost-effective and efficient as possible - but we'll also develop customizations to help streamline your business processes where baseline functionality cannot.
Assistance Developing Standard Operating Procedures (SOPs) - To maximize your investment, take advantage of our 16 years of association software experience and let us help define your SOPs to merge your business practices with netFORUM best practices.
Web Services - Abila's XML Web services license allows for interaction with countless applications and services, with Single Sign-On granting your users access once, for all.
Members-only and e-Commerce Setup - Because of the flexibility of the .NET platform and netFORUM's Web services, we're able to seamlessly integrate with third-party vendors to provide the full, best-of-breed functionality that your organization needs. Tell us what you'd like to do, and we'll match you with the right solution - and provide the technology - to make it happen.