Customer Stories

  • All
  • Abila Fundraising Online for Raising Money
  • Abila netFORUM Enterprise
  • Abila netFORUM Pro
  • Freestone Learning Management
  • Fundraising Online
  • Millennium
  • MIP Fund Accounting
  • netFORUM Enterprise
  • netFORUM Pro
  • Private Cloud

The American Association for Respiratory Care (AARC) took the term "adding value" seriously when they implemented AARC University in 2013. Now, years and thousands of registrations later, their learning portal is driving revenue and enhancing the membership experience more than ever before by the incorporation of personalized learning, content bundles, live and on-demand webinars.

The Industrial Fabrics Association International (IFAI) had five different software packages - none of which was integrated. Consequently, IFAI was offering members a less-than-desired online member experience; plus, the staff was performing a great deal of duplicate entry into its various systems. IFAI implemented Abila netFORUM Enterprise and soon after, it began using netFORUM's powerful application programming interface (API) to integrate with other vital customer-facing systems.

The National Hospice and Palliative Care Organization wanted to expand its reach. The organization knew that by increasing the number of subscribers on, and the flow of content to, its online community it would be able to increase engagement and collaboration. NHPCO launched a refreshed online community, My.NHPCO, on the Higher Logic platform, integrated with its association management system, Abila netFORUM Enterprise™. Today, approximately 20,500 members subscribe to at least one of the 15 sections of My.NHPCO representing each of the professional disciplines it serves.

AGU didn't have an in-house association management system. Consequently, union leaders didn't have easy access to their own data, nor did they have any union-wide insights into how their various constituents were engaging with them. Additionally, their members where having to interact with some 38 different data sources, resulting in a less than satisfactory member experience. Implementing Abila netFORUM Enterprise™ enabled AGU staff members to more effectively and efficiently manage their data.

Between its antiquated website and clunky, third-party online fundraising software, the Lexington Humane Society (LHS) was missing out on critical donations. It launched a new website and implemented Abila Fundraising Online to boost its online revenue, increase online event registration, and enhance the overall donor experience.

NBCC wanted to transition an entirely paper-based certification process into an online process with a high level of transparency and applicant self-service. Additional goals included, increasing staff efficiencies, reducing application review times, enforcing the strict rules and ethics of the industry, and ensuring a fair and unbiased process.

The Arts Council of Oklahoma City needed to raise more money and sought the help of its board members. However, the board members felt they didn’t have the time or expertise to become serious fundraisers. By empowering their board members with Abila Fundraising Online’s peer-to-peer fundraising abilities, additional funds are flowing in to help them

The American Association for Respiratory Care launched AARC University, powered by Freestone™ Learning Management System (LMS), to deliver a more robust and seamless online continuing education experience to its members. Freestone provides AARC members with a simple, easy process to access, shop for, purchase, and track continuing education. “Like most associations, we’re concerned with attracting

NATCO’s Board of Directors was eager to improve member service, gain valuable efficiencies, and move its mission forward. They set out to accomplish these ambitious goals through two key strategies: hire an in-house team and build a new infrastructure from the ground up. The rebuild began with the hiring of an executive director and the purchasing of an association management system (AMS). In their search for an AMS, association leaders narrowed their choice down to three vendors, then ultimately determined that netFORUM Pro was just the right fit for their burgeoning organization.

“All the people I worked with from Abila were so knowledgeable and so quick to respond it made implementation easy. The team always had an answer, always had a solution. I’m very impressed with Abila’s whole approach to customer service.”

The recent recession resulted in belt-tightening across the higher education sector. Consequently, a lack of travel resources at colleges and universities impacted NACUBO’s workshops and conferences. To boost attendance and better serve its members, the association developed a distance learning program and upgraded to Abila’s learning management system, Freestone™ Learning Platform, which conveniently integrated with its AMS, Abila netFORUM Enterprise.

“By using both systems together – netFORUM and Freestone – our customers enjoy a very user-friendly experience.”

CAPCIL leaders knew that having their fund accounting software on the organization’s server made them very vulnerable to loss in the event of a catastrophe. Additionally, access to the system was limited, making it difficult and inconvenient for everyone across the partnership to enter and retrieve the information they needed. For greater security and access, the nonprofit moved its MIP Fund Accounting™ software off its server and onto the Abila cloud solution.

“Moving to the cloud subscription was really integral to us. If something happened to this building or if we had some sort of catastrophic event here, we’d still have access to everything by way of the cloud.”

The Community Action Agency of Butte County, Inc. (CAABCI) operates four major programs. Its $7.5 million budget is funded by nearly 30 different sources, including grants from federal, state, and local government entities, as well as foundations, corporations, contracts, fees for services, and donations. The agency needed a true fund accounting™ system to effectively manage its diverse programs and funding sources.

The American Speech-Language-Hearing Association (ASHA) wanted to provide a forum for its 182,000 members to discuss industry topics, network with one another, and solve real-world problems. The organization created a full-featured online community, ASHA Community, powered by Abila Product Partner Higher Logic and integrated with netFORUM Enterprise.

“The ASHA Community is a wonderful cyber-crossroads at which members at all levels can share, influence, and support. Not only do I upgrade my skill set, but I also love giving back to the field by mentoring and influencing others.” Carey Payne, ASHA Member

Ivey's Advancement department is relatively small, and consequently, its team members wear many hats. Millennium helps them with all aspects of advancement management, including nurturing donor relationships, conducting fundraising campaigns, processing gifts, managing the donor database, and reporting results to a wide range of constituents.

"Millennium has allowed Ivey to track multiple levels of engagement in a very user-friendly and logical manner. Being able to track these engagements has deepened our relationships with our donors." Rita Nicholson, former Advancement Systems Manager, Ivey Business School

The CSAC Excess Insurance Authority (EIA) offers insurance solutions and risk management services to California public entities. The EIA clearly cares about its members. In fact, its mission is built around the acronym CARES - it strives to provide programs and services that are Competitive, Available, Responsive, Equitable, and Stable.

"A lot of the functionality in MIP helps us work efficiently, which makes us competitive and helps us maintain financial stability." Vicky Walter, CPA, Controller, CSAC Excess Insurance Authority (EIA)

With the ability to target their market based on the demographic information ASPEN captures in netFORUM Pro, the association now spends its limited marketing dollars more wisely.

“Instead of casting a broad net for one product, trying to sell it to everybody when it may only apply to a small or medium-size percentage of the people who we work with, we’re able to market far more efficiently and effectively." Former ASPEN COO

Spanish Peaks Behavioral Health Centers in Pueblo, Colorado, has been treating people who suffer from behavioral health issues for more than fifty years. To contend with the various financial functions the employees at Spanish Peaks must complete every day, the organization uses Abila MIP Fund Accounting software to keep everything running efficiently.

"With financial reports, it takes me about five minutes in MIP, but it would take me literally months with our old system." Paige Burkes, Chief Financial Officer, Spanish Peaks

Wesleyan University has a large and active alumni association - boasting one of the highest participation rates in higher education. It is primarily these alumni that the university depends on to maintain and grow its generous endowment funds. And it is Abila Millennium and Abila Fundraising Online that Wesleyan depend on to maintain and grow its vital donor relationships.

"One single Web form has brought in $1.9 million in donations so far. Abila Fundraising Online is making it easier than ever for donors to give." Deborah Treister, Director of Planning and Administration, Wesleyan University

Habitat for Humanity Winnipeg chose Abila to help their organization, and the cyclists they support, exceed their fundraising goals. "We raised $60,000 more this year over what we had hoped," Scott reported. Habitat for Humanity Winnipeg uses Abila Fundraising Online to create customized registration forms that allow Cycle of Hope participants to uniquely sign up.

"We raised $60,000 more this year over what we had hoped." Heather Scott, Database and Administration Supervisor, Habitat for Humanity Winnipeg

Raising money for good causes is always a challenge. But it's even harder when you rely on a third-party vendor to process donations, adding yet another step in the giving process and providing donors with a possible reason for pause. The Campaign for Equal Justice (CEJ) in Oregon has been so pleased after adding Abila Fundraising Online and Sage Payment Solutions to Abila Fundraising 50 as it completes their fundraising suite.

"We've had a 276 percent increase in online giving, and raised more money online in December than we did all of last year - thanks to Abila Fundraising Online!" Shari Nilsson, Office Manager, Campaign for Equal Justice

A big part of the help BBBS has been able to extend to thousands of children in Central Texas is due to its ability to manage money. The functionality of Abila MIP Fund Accounting not only can help the charity better keep track of funding, but BBBS has been able to save money from various divisions to put toward more campaigns and causes.

"BBBS was able to save $50,000 in 2013 - money that allowed an additional 40 children to be mentored." Holly Raymond, Vice President of Finance and Operations, Big Brothers and Big Sisters of Central Texas