Meet the executive team responsible for ensuring that anything is possible with our customers.


Krista Endsley

Chief Executive Officer

Krista Endsley is the Chief Executive Officer for Abila, with more than 20 years of experience in leading teams in the software industry for both large and mid-sized companies. Formerly Sage Nonprofit Solutions, Krista served as the General Manager and Senior Vice President leading the transition from a business unit within an international conglomerate to an individual private company that is now Abila.

Krista’s leadership created positive momentum for the nonprofit software business unit where she was responsible for vision, direction and P&L for $30 million within a $2 billion global organization. As a software executive, she consistently exceeded revenue and profit goals, leading Sage NA to be named as one of the “Best Companies to Work for in Texas” for four consecutive years.

Krista is the mother of two girls, Riley and Jordyn. She, her husband of 18 years, and her daughters volunteer in many capacities. Most weekends, she can be found volunteering at the Williamson County Regional Animal Shelter.

A native of Ohio, Krista holds a Bachelor of Science degree in business administration from Ohio State University in Columbus, Ohio, and completed graduate work at Otterbein College in Westerville, Ohio.


Jeff Cross

Chief Financial Officer

As CFO for Abila, Jeff heads up the Finance, Accounting, Operations, and Legal departments, and is primarily responsible for revenue recognition, forecasting, and M&A activities, as well as IT.

Jeff came to Abila from a successful consulting role, where he created management reporting and forecasting, budget, key metrics/analytics, and structure for a new organization within a multimillion dollar publicly-traded company.

Prior to that, Jeff was Senior Vice President for the Americas Operations at TravelClick and led the processes resulting in the sale of TravelClick to a private equity firm for $930 million. He’s devoted much of his career, though, to Hoover’s, a Dun & Bradstreet company, where he started as Controller and worked his way through the ranks to include serving as CFO of D&B’s Small Business Group, as well as COO of Hoover’s.

Jeff has been married to his wife Robbi for 17 years, and is stepfather to a daughter and twin boys. He’s a devoted fan of University of Texas athletics, and an aficionado of old Westerns. He and his family are enthusiastic supporters of causes ranging from Goodwill Industries of Central Texas, to Rodeo Austin, to Greenpeace.

Jeff has a BBA in Accounting from the University of Texas at Austin.


Erin Shy

Senior Vice President – Product Management & Product Marketing

Erin Shy is the VP of Product Management and Product Marketing and drives the vision and strategy for the Abila product portfolio to enable organizations to more effectively manage their missions.

Over the course of her career Erin has worked with hundreds of organizations consulting on various methods to elevate their fundraising programs and accounting practices using innovative technology. She has helped launch volunteer and fundraising campaigns at both the grassroots and national level. Prior to joining Abila, Erin worked in Accenture’s Communications and High Tech Group managing enterprise software implementation projects.

Erin’s passion is working with small, emerging organizations. She regularly partners with Rebuilding Together, Montgomery County to experiment with grassroots fundraising and volunteer campaigns using national nonprofit strategies on a community nonprofit budget.

Erin holds a B.A. in Middle Eastern Studies from the College of William & Mary and is a frequent speaker at nonprofit national and international conferences including the Council for Advancement and Support of Education (CASE), the Center for Nonprofit Success, the Association of Fundraising Professionals (AFP) and the Nonprofit Technology Network (NTEN).


Cooper Caywood

Vice President – Client Services

Cooper Caywood brings over 20 years of experience delivering enterprise solutions to his role at Abila. As the Vice President of Client Services, he oversees our consulting and professional services practice across the Abila portfolio where he creates effective processes that enable clients who are adopting our solutions to effectively support their donors, members, constituents and ultimately their missions.

Among his team, Cooper creates a culture of conscious consulting and customer focus. His experience has allowed him to develop methodologies distinct to each of Abila’s software products, yet adaptable to clients’ size, strategy, culture, and business needs.

Prior to joining Abila, Cooper served as Vice President of Client Services at Asure Software, an Austin Texas based software company providing solutions for people and corporate asset management.

Cooper holds a BS in Accounting from DePaul University from his home town Chicago.


Tad Druart

Vice President – Marketing

Tad is responsible for brand and revenue marketing at Abila. He has more than 25 years of experience in marketing and corporate communications in the technology and social good sectors.

His professional career began in the nonprofit arena, serving in a variety of professional roles with Special Olympics, Texas. He then went on to lead marketing, corporate communications, and investor relations efforts at the likes of Texas State University; technology forerunner, Dell; nonprofit software leader, Convio; and educational software provider, Compass Learning.

He currently serves on the Board of Trustees for Newman University in Wichita, Kansas, where he also serves as Alumni Association President (and avid athletics’ supporter). When not working or volunteering, you’ll find Tad spending family time with his wife, two adult daughters, and a school-aged son with whom he shares a passion for and deep knowledge of Civil War history.

Tad holds a B.A. in Communications from Newman University.


Randy Potts

Senior Vice President – Sales

Randy is responsible for driving and overseeing the company’s sales strategy at Abila. He brings more than 25 years of sales leadership experience, with a highly successful track record in the technology industry and, in particular, technology companies that serve the nonprofit and association sector.

Prior to joining Abila, Potts served as senior vice president of sales at LogicMonitor and chief sales officer at Spredfast. Potts was instrumental in the rapid growth and subsequent initial public offering at Convio, where he also served as vice president of sales.

Randy holds a B.A. in Business Administration from the University of Texas at Austin.


Scott Springer

Vice President – Support

Scott Springer, VP of Support, is a seasoned contact center professional with more than 15 years of senior leadership experience and a 20-plus-year background in customer service. Prior to Abila, Scott was a Certified Public Accountant (CPA), and performed audits, reviews, and compilations for nonprofit and governmental organizations.

Scott joined the company in 1995 as a Support Analyst for fund accounting software, where he combined his accounting and industry expertise with his strong technical knowledge and troubleshooting skills to quickly become a favorite among customers.

In his leadership role, Scott works to improve the overall customer experience by continually modernizing contact center tools and improving processes. He served as project manager for Abila’s separation from Sage, and he has subsequently led acquisition integration projects.

Married for 22 years, Scott and his wife, Cheryl, have a son, Mike, and daughter, Ashley. Scott and his family enjoy river tubing in the summer and snow skiing in the winter. They are supporters of various causes, including military charities, animal welfare, and feeding the disadvantaged.


Erin Teter

Vice President – Human Resources

Erin Teter serves as the VP of Human Resources, responsible for employee recruitment and retention, staff development, performance management, benefits and compensation, legal compliance and all related human resources administration at Abila.

Prior to joining Abila, Erin spent 11 years at Sage as a Director of Human Resources, responsible for collaborating and partnering with the Executive Leadership team to translate strategic business objectives into specific measurable HR and business actions that enabled a competitive advantage.

Erin holds a BA from Texas Lutheran University. She also holds her Senior Professional in Human Resources (SPHR) and certifications from UT Professional Development Program. Erin is an active member of Society of Human Resources, WilcoHR and ARMHA organizations.

Erin also shares our passions for nonprofits, donating her time to United Way of Central Texas and Capital Area Food Bank. You can find her in her spare time busy with her two children, Benjamin and Emily and husband Steven.