Member self-service ensures you’re always working with the most up-to-date information by enabling your customers to view and update their personal profile information, as well as:
- Change their password
- Request a password reset in the event of a forgotten password
- View their member records, see when their membership expires and automatically renew via the external e-Commerce store
- Handle open orders, invoices and other transactions
- Saves staff time entering and updating member information
Generate non-dues revenue with our built-in shopping card functionality. Your association’s customers can easily select and buy products online.
Now you can deliver powerful and flexible pricing – and ensure that your members and constituents see only the prices for which they are eligible – with netFORUM’s advanced e-Commerce flexibility.
Our e-Commerce feature also provides real-time credit card authorization and allows for credit card processing through authorized third-party solutions including Authorize.net and PayPal to ensure that transactions are valid before they are saved. All accounting transactions for sales are automatically accounted for in your internal Accounting tool.
Members can register for your association’s events directly from your website, and directly manage all of their event details from the event profile screens. The ‘My Events’ portal allows members to easily identify and track all events they’ve registered for from one location.
This means no re-keying of track or session information is necessary, and our unique pricing control system delivers flexible pricing options and ensures that registrants see only the rates for which they are eligible.
- Automatically display upcoming meetings and events on member-facing Web pages
- View session, track and speaker details
- Find hotel or other travel information
- Registration is tied directly to member accounts and fee information, and invoices are automatically e-mailed. Members can pay online through the online store
The Committee Management feature allows your committee members to interface with fellow members on committees for which they have an active role.
- Link each member to their committee’s profile page
- Allow members to view committee details and manage their profile based on their role with the committee
- View a listing of all active and past members, and send targeted e-mail communications to each
- Upload, download and read all documents linked to that committee
Give your members and customers access to a history of their activities with your association. With netFORUM Pro, customers can:
- View products they’ve purchased, events they’ve attended, and national and chapter memberships they hold
- Renew active memberships, or rejoin if no longer an active member
- Find national and chapter memberships
- View invoices and pay any outstanding balances through the online store
- View the shipping information for products purchased
Abila offers professional networking for your association through an online community and knowledge management solution.